Our maid kept our room spotless and inviting. The Mexican restaurant had delicious food, as did the Italian restaurant. Lunches and dinners were also filled with variety. Breakfasts at the buffet were very good and filled with fresh fruit, cereals, milks, juices, pastries and the egg/omelette station. The hotel location was central to many cities and activities around the area including Puerto Vallarta, Bucerias, Sayulita, and the Croco Sanctuary. The guests were very respectful and friendly, I guess because there were not hundreds of rooms, this gave the stay a more intimate feel. I like that there were ramps and the majority of areas of the hotel were accessible for all, and also that there was no smoking anywhere on the hotel grounds. The pool area and beach area were very clean and especially at the beach, there were waiters who came to take your drink orders. There were always available patio/deck chairs around the pool as well as on the beach. We had a top floor suite with a balcony overlooking the ocean and the pool, which was quite large. We spent one week at Samba Vallarta, the first time for me and the third for my husband. Looking forward to seeing you again soon! Big, big thank you all the wonderful Samba staff for your incredible dedication to your clients. Thank you Ernesto and all the managing team. Thank you Irma, Norma, Beatriz and all the cleaning staff. Thank you Balam, Paco, Berenice, Jimmy and all the entertainment team. Thank you Genaro, Alex, Alexi, Salvador, Cele, Carlos, Berenice, Mayra and Lety in the restaurant/bar. Thank you chef Pedro and Karina and everyone in the kitchen. When you ask the staff how long they have worked in the hotel many have been there for many years and expresses that the ambience among the staff is very kind, that bosses are really nice, we're heard specially good comments about wonderful chef Pedro. Everyone has always a great smile and a wonderful attitude. The food is fantastic, the entertainment is really good, it's super clean, butt most important of all, so the staff goes beyond duty to make you feel special. We're so excited to come back and weren't disappointed! What we love the most about this hotel is the incredible value you receive for the price you pay. We envisioned coming back to Samba every year, we had to wait due to Covic. We bought the membership 4 years ago when we visited and were thrilled with the service we received. This is the second time my family stays at Samba Vallarta. Over vacation was good because we enjoyed the pool and beach however we will not return. Sit down dinners were no better than the buffet. We were told avocados were too expensive. After day 1 be prepared to pay for coffee in your room for the coffee maker. Coffee is only supplied in the room on your first day. We had to continually ask for face towels. As expected the rooms are very tired and old. It was exactly the same room as we had so there was no reason our rooms couldn’t have been switched. We know this because the couple that was booked in after us was given the room next to our travel partner. The front desk didn’t even try to accommodate. She wanted to be close to us for security. The Bad: Not very accommodating at the front desk. Chairs were always available both in the beach and pool. We booked this resort because of the size.
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